Featured
Browse our curated resources covering the latest risk management topics, practical advice, and information.
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Read ArticleRevised TMB rules now in effect
TMB rules have been reorganized, language simplified and shortened
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Read ArticleIn Memory: Bob Fields
Mr. Fields served as CEO of TMLT from 2006 to 2011
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How to de-escalate a disruptive or angry patient
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Read FlipbookReporter Q4 2024
2-hour CME: Meeting the challenges found in rural health care; Building a strong health care team: A physician's quick guide to hiring and retention
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7:56Watch VideoTop 5 things that get physicians sued
TMLT's Robin Desrocher discusses the issues that can increase the risk of a liability claim.
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3:24Watch Video6 tips to improve patient communication while using your EHR
TMLT's Robin Desrocher on improving patient communication
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Thinking through physician wellness
TMLT and Travis CMS team up to bring counseling program to policyholders
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Read FlipbookReporter Q3 2024
CME: Disaster preparedness for physician practices; Risk management's "greatest hits"; Perforation of sinus; Failure to stabilize a wrist fracture; Governing Board election 2025
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Policyholders to save $12.3 million with dividend
TMLT declares 20th dividend
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De-escalation: Two techniques to try
Two ways de-escalation can work in your practice
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29 more phrases to help you de-escalate angry patients
Help patients move from cross to calm with these de-escalating phrases
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Sample patient dismissal letters
Sample letters for termination of the physician-patient relationship
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Read FlipbookReporter Q2 2024
2-hour CME: Case closed: Odd cases, Volume 2; TMLT's physician wellness program enters second year
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Guidelines for the release of medical records
A how-to guide for medical record release
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Informed refusal: When patients decline treatment
Recommendations to help minimize the risk of lawsuits related to patient refusals.
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Tips for de-escalating angry patients
How to defuse tense or angry situations in the office
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Read FlipbookReporter Q4 2023
CME: Exploring shared decision-making; MPL Association's 2017-2021 National Closed Claim Data
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Read FlipbookReporter Q1 2024
CME: Avoiding common documentation errors; An introduction to AI-assisted documentation tools; Failure to document anesthesia care in an office setting; Failure to diagnose fecal impaction
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Read Flipbook5 Things That Get Physicians Sued
A guide to preventing claims and promoting patient safety
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De-escalation techniques and resources
Learn how to de-escalate angry patients or diffuse a tense situation in the office.
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