Communication Errors
Risk management in action. Read about malpractice claims and case studies alleging communication errors, including continuity of care issues and follow up.
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Failure to communicate MRI results
A pain management specialist ordered an MRI of the thoracic spine. In addition to some spinal pathology, the radiologist noted a “possible 9 mm right lung nodule.”
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Failure to timely schedule a follow-up appointment
A 77-year-old woman came to a new ophthalmology group and was seen by Ophthalmologist A.
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Preventing lawsuits
Learn how to avoid common mistakes in these areas and prevent unnecessary lawsuits.
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Building a therapeutic physician-patient relationship
The practice of plastic surgery often produces uncertainties. Patients judge the success of surgical outcomes based on their personal standards, so it is important to manage any misconceptions.
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Closed Claims: Communication Errors CME course
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Failure to timely intubate patient
A 58-year-old man came to Neurosurgeon A for treatment of neck pain with radiation to his arms.
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Failure to treat myocardial infarction
A 62-year-old man came to the ED reporting pain in the “chest wall area.”
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Reporter 2018 Radiology
Failure to diagnose epidural abscess; Law requires Texas physicians to query PMP before prescribing opioids and other drugs
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Failure to obtain informed consent
A 63-year-old woman came to her surgeon with an MRI report of ruptured implants in both of her breasts.
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Failure to properly advise patient
A 37-year-old woman with a family history for breast cancer had a mammogram as part of an annual exam.
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Failure to manage medications
A 76-year-old woman came to an internist to establish a primary care relationship and to seek treatment for itching.
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Cultural competency
Learn about cultural competency and health disparities that may arise when treating patients of different backgrounds
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Failure to properly manage shoulder dystocia
A 35-year-old woman went to an obstetrics/gynecology practice for confirmation of pregnancy and prenatal care. She had a history of three prior pregnancies, with two ending in miscarriage.
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Failure to properly treat
A 74-year-old woman visited Cardiologist A with symptoms of congestive heart failure.
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Reporter 2018 Anesthesiology
Failure to timely intubate patient; Law requires Texas physicians to query PMP before prescribing opioids and other drugs
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Failure to restart anticoagulants
A 66-year-old man came to an internal medicine physician reporting a shuffling gait.
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Webside manner
Telemedicine presents a new meaning for "good" bedside manner. Learn to optimize this new form of patient interaction.
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Unnecessary surgery
A 61-year-old woman with a history of colon polyps was referred to General Surgeon A for a colonoscopy.
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Reporter 2017 General Surgery
Failure to monitor vitamin levels after bariatric surgery; HIPAA and patient privacy
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Reporter 2016 Gastroenterology
Failure to obtain cardiac clearance; Law enforcement exceptions to HIPAA
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Reporter 2016 Radiology
Failure to communicate emergent findings; Law enforcement exceptions to HIPAA
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