Laura Hale Brockway

Help patients move from cross to calm with these de-escalating phrases

Read about practical ways to manage difficult patient interactions

A pregnant woman arrived in the ED at or near term. She was experiencing one-minute, moderate contractions every three minutes.

Though these claims represent trial victories for our policyholders, several risk management issues are apparent.

A pain management specialist ordered an MRI of the thoracic spine. In addition to some spinal pathology, the radiologist noted a “possible 9 mm right lung nodule.”

The patient was a 47-year-old woman with a history of anal cancer and surgery. She was referred to Gastroenterologist A.

The patient claimed that the physician told him that the rectal bleeding was due to his diverticulosis and was not life threatening.

The first documented assessment of the patient in the ED revealed a temperature of 97.9 degrees; pulse 53; respirations 20; blood pressure 147/77 mm Hg; oxygen saturation 97%.

A 58-year-old woman with a history of morbid obesity, type 2 diabetes, hypertension, and high cholesterol arrived in the ED by ambulance. She reported numbness and blurred vision.

A 28-year-old man was involved in a motorcycle collision, sustaining multiple injuries. The EMS records reflect that the patient’s chief complaint at the scene was leg pain.

On June 1, a 35-year-old woman fell while stepping off a boat, injuring her chin, jaw, wrist, and hand. She went to an urgent-care clinic for treatment.

A 90-year-old woman fell at the assisted living facility where she resided. Following the fall, she began to report severe right hip pain.

The patient sought treatment from a dermatologist for a scaly plaque on his scalp

Case studies about violations of patient privacy on social media and the web.

A 50-year-old man came to a nephrologist for renal insufficiency. The patient's history included ankylosing spondylitis and scleroderma.

A 62-year old man came to the ED with symptoms of a stroke.