Additional tips and recommendations when terminating the physician-patient relationship
Part 1 is available here.
Additional tips and recommendations when terminating the physician-patient relationship
Part 1 is available here.
Need to dismiss a patient? See our sample letters.
Show MeThis season, we explore how improv techniques can be used by physicians to enhance conversations and relationships with patients, colleagues, and staff members. (33:59)
In episode two, we discuss how to deal with difficult patients, including setting boundaries, reflecting positive intent, and using such improv techniques as “blending." (33:48)
In episode three of this series, Shana Merlin discusses how to use improv techniques to build rapport, help patients understand treatment goals, and break the “curse of knowledge.” (45:12)
In this series “extra,” trainer Shana Merlin describes how to use “signposting” techniques in your conversations to help patients more clearly understand your meaning and overall messaging. (4:33)
TMLT's Tanya Babitch offers help and tips for dismissing patients appropriately and safely
TMLT's Robin Desrocher on improving patient communication
Help patients move from cross to calm with these de-escalating phrases
Resources on how to identify patients who may be victims of human trafficking
Resources on how to identify patients who may be victims of human trafficking
Guidance on how to create effective follow-up strategies.
While both the physician and patient have the right to terminate the relationship, the requirements for ending the relationship are more complicated for physicians.
Sample letters for termination of the physician-patient relationship
Recommendations to help minimize the risk of lawsuits related to patient refusals.
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Best practices for providing reasonable accommodations for disabled patients
An “Advance directive” is a legal document designed to help patients communicate their wishes about medical treatment if they become unable to make their wishes known because of illness or injury.
How to manage and respond to negative online comments
Telemedicine presents a new meaning for "good" bedside manner. Learn to optimize this new form of patient interaction.
Guidelines and processes to follow when ending patient care relationships