A discussion of how to optimize your office for telehealth visits. Topics include camera placement, lighting, and mannerisms to maximize your patients' experience during virtual appointments. Running time: 21 minutes
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Using improv techniques in a health care setting, Episode 1: Fundamentals of medical improv
This season, we explore how improv techniques can be used by physicians to enhance conversations and relationships with patients, colleagues, and staff members. (33:59)
Using improv techniques in a health care setting, Episode 2: Dealing with difficult patients
In episode two, we discuss how to deal with difficult patients, including setting boundaries, reflecting positive intent, and using such improv techniques as “blending." (33:48)
Using improv techniques in a health care setting: Episode 3: How to improve patient interactions
In episode three of this series, Shana Merlin discusses how to use improv techniques to build rapport, help patients understand treatment goals, and break the “curse of knowledge.” (45:12)
Using improv techniques in a health care setting, Bonus: "Signposting"
In this series “extra,” trainer Shana Merlin describes how to use “signposting” techniques in your conversations to help patients more clearly understand your meaning and overall messaging. (4:33)
Using improv techniques in a health care setting, Episode 4: Interprofessional medical communications
In this concluding episode, we discuss how to improve communications with other physicians, colleagues, and staff members through improv. (27.13)
The Claims Process, Episode 1: Lawsuit defense
Jim Boston of Boston & Hughes, PC, fields such questions as how does a lawsuit usually start? How do you stay ahead of an aggressive patient? What are some documentation best practices? And much more.
The Claims Process, Episode 2: Five things that get physicians sued
Attorney Jim Boston is back to review the five top things that get physicians sued, including issues with communication, documentation, follow-up, referrals, and medication errors.
The Claims Process, Episode 3: Texas Medical Board defense
Attorney Jim Boston reviews the differences between a lawsuit and a Texas Medical Board case; how board complaints are filed and what to expect; common patient complaints; and much more.
The Claims Process, Episode 4: TMLT's Risk Management's Greatest Hits
TMLT’s risk management leaders Tanya Babitch and Robin Desrocher discuss common liability exposures – and how to avoid them. Learn risk management tips to help you minimize risk of medical liability.
The Claims Process, Episode 5: Impact of technology on your organization today
In this episode, Adrian Senyszyn, principal attorney with Germer PLLC, discusses potential sources of liability from current technologies being adopted in health care, including AI and ChatGPT.
Physician wellness, Episode 1: Physician wellness and burnout
In this episode, host Tony Passalacqua welcomes guests Dr. Charlotte Howard and Dr. Tori Olds to discuss how stress and burnout specifically affect the physician population.
Physician Wellness, Episode 2: Mindfulness
Guests Dr. Charlotte Howard and Dr. Tori Olds explore how the brain responds to stressors and how being more mindful can help us better handle stress. A mindfulness exercise is also offered.
Physician wellness, Episode 3: The science of self-compassion
Guests Dr. Charlotte Howard and Dr. Tori Olds discuss how exercising self-compassion can help prevent burnout and improve performance. Includes a guided exercise in self-compassion.
Physician wellness, Episode 4: Physician healing and getting the most out of therapy
In this episode, guests Dr. Charlotte Howard and Dr. Tori Olds review how to get the most out of therapy, what to expect when seeking counseling, and generally how healing through therapy works.
TrendsMD podcast: How to terminate the patient-physician relationship
Two of TMLT’s risk management experts discuss how to dismiss a patient safely and effectively, including typical scenarios that can make the process more difficult.
TrendsMD podcast: Introduction to the Texas Medical Association (TMA)
Learn how TMA and TMLT work together. Special guests: Sylvia Salazar and Mari Hosek
TrendsMD podcast: How to de-escalate disruptive patients safely and effectively
Dr. Brian Sayers and attorney Stacy Simmons offer useful and practical strategies
Podcast: Telemedicine, Part 1
Join attorney Dan Ballard to discuss how COVID-19 has transformed the way we use telemedicine.
Podcast: Telemedicine, Part 2
In part two, explore how telemedicine rules may change in 2021
Podcast: Stress and burnout: The silent health care epidemic
A talk with Dr. Brian Sayers