8 tips For improving patient satisfaction

"8 Tips for Improving Patient Satisfaction" is part two of a three part video series on improving physician/patient interactions.

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Tips for de-escalating angry patients
Tips for de-escalating angry patients

How to defuse tense or angry situations in the office

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Managing your online presence
Managing your online presence

A discussion of how to manage your online presence.

Need to dismiss a patient? See our sample letters.

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