5 tips to minimize patient frustration

TMLT Risk Management manager Robin Desrocher provides helpful tips to help minimize patient frustration in an office setting.

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8 tips for improving patient satisfaction
8 tips for improving patient satisfaction

TMLT Risk Management manager Tanya Babitch offers 8 tips for improving patient satisfaction with a physicia...

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Tips for handling patient complaints
Tips for handling patient complaints

Strong complaint management is a core component for success worth cultivating and honing.

5 things that land physicians in the courtroom

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