Tips for handling patient complaints

Strong complaint management is a core component for success worth cultivating and honing.

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5 tips to minimize patient frustration
5 tips to minimize patient frustration

TMLT Risk Management manager Robin Desrocher provides helpful tips to help minimize patient frustration in ...

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Law enforcement exceptions to HIPAA
Law enforcement exceptions to HIPAA

If you suspect one of your patients may harm himself or others, can you report your suspicions to the polic...

5 things that land physicians in the courtroom

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